How to Transfer Ownership
How to Transfer Ownership
This guide explains how to transfer ownership of a Fluss device (such as an intercom, gate, or access controller) to a new owner using the Fluss+ app. All device data, settings, users, and access permissions will transfer to the new owner. You will automatically retain Full Access to the device, which the new owner can revoke at any time if desired. This action is irreversible without the new owner's cooperation—only proceed when you're ready to hand over primary control (e.g., selling a property or changing management).
Step-by-Step Guide
- Open Devices in the Fluss+ app
Select Devices in the bottom left corner (or main menu) of the Fluss+ app. - Select the device
In My Devices, choose the device you want to transfer ownership of. - Access transfer options
Scroll to the bottom and tap Delete / Transfer Device (in red). - Choose Transfer Ownership
Select Transfer Ownership from the options. Select the new owner
Under TRANSFER TO, pick one method:
- Select from the current device users (recommended if they're already added).
- Select a contact from your phone.
- Enter phone number manually.
- Save the selection
Tap Save after choosing the recipient. - Confirm transfer
Tap Transfer Ownership to proceed. - Enter device name for verification
In the DEVICE NAME field, type the exact name of the device as it appears at the top of the screen (case-sensitive). - Finalize
Tap Transfer. The new owner will receive a notification/OTP to accept ownership.
Important: Double-check the device name spelling—transfer will fail if it doesn't match exactly. The new owner must accept via their Fluss+ app or dashboard for the change to complete. You cannot undo this yourself afterward.
Security & Best Practices
- Only transfer to a trusted person—you'll keep Full Access, but they can remove you.
- Inform the recipient in advance so they can accept promptly.
- After transfer, confirm with the new owner that they have full control and test access if needed.
- If you're no longer using the device, consider revoking your own Full Access later (via the new owner) for security.
If you run into any issues (e.g., transfer fails or recipient doesn't receive notification), please reach out using the contact details above.
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