Transfer Fluss Original to a new one

How to transfer your Fluss Original Plan/Subscription from a faulty device to a newly installed one

To transfer your Plan/Subscription from a faulty device to a new, follow these steps:


  1. Login to Fluss Admin Dashboard: Visit https://fluss.io/ and login.

  2. Once logged in, locate and click on the "Flusses" section.

  3. Click on "Manage" next to either faulty or newly installed devices. This will allow you to access detailed information about the device.

  4. Retrieve Device ID/URL: it should look like this https://admin.fluss.io/#/managefluss/-NdZ7AufeLK2qGHDl4uq

  5. Send the information to info@fluss.io


If you encounter any difficulties, reach out to Fluss customer support for assistance. 


    • Related Articles

    • How to transfer a Fluss+ billing plan to another device

      If you're replacing a Fluss+ device, consolidating onto a single device, or just want to move a paid subscription to a different device on your account, you can transfer the billing plan directly from the Fluss+ app. Optionally, the same transfer can ...
    • How to downgrade your Fluss+ subscription plan

      If you no longer need the full user limit or paid features on a Fluss+ device, you can downgrade it to a lower paid tier or back to the Free plan. Each Fluss+ device has its own plan, so you downgrade on the specific device you want to change. Before ...
    • How to upgrade your Fluss+ subscription plan

      If you're hitting the user limit on your Fluss+ device or need access to paid features, you can upgrade to a higher tier directly from the app. Each Fluss+ device has its own plan, so you upgrade on the specific device you want more capacity for. ...
    • How to Upgrade Subscription Plan for Fluss Original

      How to Upgrade Your Fluss Original Subscription Plan This guide walks you through upgrading your Fluss Original device's subscription plan via the Fluss Admin Dashboard. Upgrading unlocks additional features such as extended history, advanced ...
    • How to request a custom Fluss+ plan

      If none of the standard Fluss+ subscription tiers fits your deployment — for example, you need more users than the largest tier allows, or you have specific billing or feature requirements — you can send the Fluss team a custom plan request directly ...