How to transfer your Plan/Subscription from a faulty device to a newly installed one

How to transfer your Plan/Subscription from a faulty device to a newly installed one

To transfer your Plan/Subscription from a faulty device to a new, follow these steps:


  1. Login to Fluss Admin Dashboard: Visit https://fluss.io/ and login.

  2. Once logged in, locate and click on the "Flusses" section.

  3. Click on "Manage" next to either faulty or newly installed devices. This will allow you to access detailed information about the device.

  4. Retrieve Device ID/URL: it should look like this https://admin.fluss.io/#/managefluss/-NdZ7AufeLK2qGHDl4uq

  5. Send the information to info@fluss.io


If you encounter any difficulties, reach out to Fluss customer support for assistance. 


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