This guide walks you through importing users to a Fluss+ device by uploading a CSV file. Use this when you have a long list of people to give access to all at once — for example, a building's residents or a company's staff.

Note: It is recommended to use the Fluss+ website to import your users: app.fluss.io. The drag-and-drop upload is much easier on a desktop than on a phone.

Make sure you also have the appropriate access to invite users. For more info, see Access Types for Fluss+.

Prepare your CSV file

Save your contacts as a .csv (comma-separated values) file with the following columns, in this order:

• name — the person's full name.
• phone — their mobile number, including the country code (e.g. +27821234567).
• notes (optional) — a short note about the user, like a unit number or role.

A header row is fine — the importer skips it automatically.

Note: If your file is in Excel (.xlsx) format, open it in your spreadsheet editor and save it as CSV (Comma-separated values) before uploading.

How to import users

1. Open the Invite page

In the Fluss+ web app sidebar, click Invite. This opens the invite wizard with three rows: Access, Device, and People.

2. Pick the access type

Click the Access row at the top. The wizard opens to step 1 — the access type picker. Choose the role you want the imported users to have (for example, Always, Tenant, or Full Access). Click Next when you're done.

3. Pick the device or devices

Step 2 of the wizard is the device picker. Tick one or more devices that the imported users should have access to. Click Next when you're done.

4. Open the CSV upload pane

Step 3 of the wizard is the People step. You'll see two action buttons under the toolbar — New Person (manual entry, one at a time) and CSV (bulk import). Click CSV.

5. Upload your CSV file

The CSV upload pane opens with a drop zone. Either drag and drop your .csv file onto the drop zone, or click it to choose a file from your computer.

Each row in your file becomes a person card in the wizard. If a phone number is invalid or duplicated, the importer skips it and shows a warning notification.

6. Send the invites

When all the people you want to invite are listed as cards, click the orange Send Invites button at the bottom of the page.

A summary sheet appears showing what was sent. The users now appear on the device's Users page with a status of either Active (if they already have a Fluss+ account on that number) or Pending (if an invitation has been sent to a number that hasn't created an account yet).