Device not showing

Device not showing

  • Can you see the device in your devices tab?
  • What type of user access do you have? (Owner, Full Access, Always etc.)
  • Is your bluetooth turned on and does the App have Bluetooth permissions
  • Can you see the device in your phone's Bluetooth menu
  • (If Android or Huawei) Is your location on and does the App have location permissions?
  • Who is the device owner?
  • What is the device called?
  • Where is the device installed? Is there anything that could be obstructing or interfering with the signal?
  • Are you connected to any other bluetooth devices? (e.g. smart watch, car, earphones)
  • How many other people have access to this Fluss?
  • How many other people are having this issue?

    • Related Articles

    • How to transfer user(s) data to the new device.

      To transfer user data to a new device, you can follow these general steps: Login to Fluss Admin Dashboard: Visit https://fluss.io/ and login. Once logged in, locate and click on the "Users" section on the faulty device. Click on either "Export CSV or ...

    • How to try out Fluss Device before purchasing

      We have equipped Resellers who will be able to demonstrate how the device works so that you are comfortable and familiar with it. Please also visit our website, https://fluss.io/, and complete a free online training. It will equip you on how the ...

    • How to transfer your Plan/Subscription from a faulty device to a newly installed one

      To transfer your Plan/Subscription from a faulty device to a new, follow these steps: Login to Fluss Admin Dashboard: Visit https://fluss.io/ and login. Once logged in, locate and click on the "Flusses" section. Click on "Manage" next to either ...

    • Sensor set up instructions

      Sensor installation guide for Fluss+ Requirements: A claimed Fluss+ Device. Device connected to Wifi. Small screwdriver (Flat head). Medium screwdriver (Flat head). Sensor wires (NC) / (NO) package [ more info in step 2]. Step 1 - Disconnect the ...

    • How to set up Siri shortcuts for Fluss

      Open up your Fluss app, and tap on the devices icon in the bottom left corner. Select the device you want to use with Siri Shortcuts: Then tap on the Add to Siri button: Now tap the "Change voice Phrase" to select the phrase to trigger your Fluss ...