Deleting your Fluss+ account permanently removes your profile, your access to every Fluss+ device, and any billing subscription accounts attached to your profile. This guide covers the full flow from the Profile screen.

Before you begin

• If you are the owner of any Fluss+ device, you must transfer ownership to another person, or delete the device first. The app blocks account deletion until no owned devices are linked to your account.
• Account deletion is permanent and cannot be undone. All your account data is removed and any active billing subscriptions on your account are cancelled.
• The deletion process can take up to 48 hours to complete on the Fluss+ servers. You are signed out immediately.

Steps to delete your account

1. Open Profile from the home screen

Open the Fluss+ app. From the home screen, tap Profile in the bottom navigation bar.

2. Scroll to Delete Account

Scroll to the very bottom of the Profile page. The Delete Account row sits below your billing accounts and the API Key row, with a red trash icon.

3. Tap Delete Account

Tap the Delete Account row to open the confirmation screen.

Note: If you still own one or more devices, a popup appears instead: "You cannot delete your account because you own devices. Please delete all the devices you own before you will be able to delete your account." Transfer or delete those devices first, then come back to this step.

4. Type "delete" to confirm

The Delete Account confirmation screen explains: "Deleting your account will delete all your information and access. This process can take up to 48 hours." To unlock the action, type the word delete into the NAME field exactly as shown.

5. Tap Delete

Once you have typed delete, the red Delete button at the bottom of the screen becomes active. Tap it to permanently delete your account.

Warning: Account deletion is permanent and cannot be undone. All your account data is removed, your access to every Fluss+ device is revoked, and any billing subscription accounts attached to your profile are cancelled.

After deleting

• You are signed out of the Fluss+ app immediately and returned to the Sign in screen.
• Server-side data removal can take up to 48 hours to complete.
• To use Fluss+ again, you can create a new account on the same or a different mobile number. See how to sign in or create a Fluss+ account.

Troubleshooting

"You cannot delete your account because you own devices." — your account is still the owner of one or more Fluss+ devices. Transfer each device to its new owner using how to transfer ownership of a Fluss+ device, or delete devices you no longer use, then try again.

The Delete button stays grey. — the confirmation field only accepts the exact word delete in lowercase. Clear the field and type it again, with no spaces before or after.