How to Claim Your Fluss+ Device: First-Time Setup & Device Pairing

How to claim a Fluss+

This guide will walk you through claiming your Fluss+ device. For a visual walkthrough, watch our setup video.

Prerequisites

Before you start, please ensure the following:

  1. Your mobile device has a stable internet connection

  2. The Fluss+ mobile app is installed on your device

    Download here.

  3. You are logged in to your Fluss+ account within the mobile app

    How to sign in or create a Fluss+ account.

  4. Your Fluss+ device is properly connected

    Installation guide.

  5. Bluetooth is turned on and the app has been granted the necessary permissions

    Bluetooth permissions guide.

Steps to claim your device

1. Select the device to claim

When you are in Bluetooth range, open the Fluss+ App. A yellow button labelled Unclaimed Device will appear — tap it to claim your device.

Home screen with the yellow Unclaimed Device button highlighted

2. Name your device

Enter a name of the device in the space provided, such as "Home Garage" or "Office Park".

Claim sheet with the device name field highlighted

3. Add the device code

Scan the QR code or enter the device code in the space provided.

Claim sheet with the device code field highlighted

The device code can be found on the back of the Fluss+ device:

4. Select an installation type

Tap on the installation type section.

Claim sheet with the installation type section highlighted

Select the device type (e.g., Garage Door) and press Continue.

Installation type picker with Garage Door highlighted

5. Finalise the claim process

Once you fill in all the necessary fields (name, code and installation type), you can then tap the blue Claim button.

Claim button highlighted in the top right

This will save your information in the database and requires an internet connection. It may take a few seconds to complete. Once this completes, the device will be claimed and you will be the owner.

After claiming the device

Once you have successfully claimed the Fluss+ device, you will automatically be directed through two additional setup steps:

Subscription plan

You'll have the option to upgrade your user limit. For details, see our Fluss+ subscription plan guide.

Wi-Fi setup

After the subscription page, you'll be guided to connect your device to Wi-Fi. For step-by-step instructions, see our Wi-Fi setup guide.