How to Add an Intercom in the Fluss+ App

This guide walks you through adding (claiming) a Fluss Intercom device in the Fluss+ app, configuring its basic settings like name and plan type (Home Use or Commercial Use), and then adding units with users. The Intercom enables video/audio calling and access control for entrances. Claiming the device gives you ownership, but you'll still need to add units and invite users separately. These steps apply to the latest Fluss+ app on Android/iOS—ensure Bluetooth and camera permissions are enabled when scanning QR codes.

Step-by-Step Guide to Add/Claim the Intercom

1. Open the Fluss+ app
   Launch the Fluss+ app on your smartphone and sign in with your phone number and OTP (via WhatsApp or SMS preferred).
2. Navigate to Devices > Intercom
   From the main menu or home screen, go to Devices and select Intercom (or the Intercom section if visible).
3. Tap Add Intercom
   Click the Add Intercom button to start the claiming process.
4. Enter or scan the Intercom Number
   Under Intercom Number, either manually enter the number printed on the QR code board at the installation site, or use your phone's camera to scan the QR code directly. This claims the device to your account.
5. Set the Intercom Name
   Under Intercom Name, enter a descriptive name (e.g., "Main Gate Intercom" or "Apartment Entrance").
6. Select the Intercom Plan Type
   
   Under Intercom Type, choose your plan:
   • Home Use: Limited to 2 units total, with a maximum of 2 users per unit. Ideal for residential homes or small setups.
   • Commercial Use: Allows multiple units, each with up to 2 users. Suited for apartments, offices, or complexes.
   Confirm your selection—this may affect available features and limits.

Adding Units and Users After Claiming

Claiming the Intercom does not automatically add you or any users—you must set up units and add people manually. Each unit can have up to 2 users maximum.

1. Access your Intercom device
   Open the Fluss+ app, go to Devices > Intercom, and tap on your newly added intercom under My Intercom Devices.
2. Add the first unit
   Under the unit section, enter the Unit Name (e.g., "Unit 101" or "Main Residence").
3. Add users to the unit
   
   Under People, add users by one of these methods:
   • Select a Contact: Choose from your phone's contacts.
   • Enter Phone Number: Manually input the user's phone number.
   • Upload Contact: Import from a file or other source if available.
   Add up to 2 users per unit. Repeat for a second user if needed.
4. Add additional units (if applicable)
   Go back to Devices > Intercom, select your intercom, then under Users tap Add Unit. Enter the new Unit Name and add up to 2 users as above. Commercial plans support multiple units; Home Use is limited to 2 total.

Additional Tips

• Ensure your phone has a strong internet connection (Wi-Fi preferred) during setup, as claiming may involve cloud registration.
• If scanning the QR code fails, double-check camera permissions in your phone settings and ensure the QR board is well-lit and not damaged.
• For visual walkthroughs, watch the official Fluss Intercom Tutorial playlist on YouTube: 2025 Fluss+ INTERCOM training (includes videos on registering/setup, adding users/units, batch invites, etc.).

Security & Best Practices

• Only add trusted users (family, residents, or staff) and limit to 2 per unit to maintain control.
• Use Commercial plan for multi-unit properties to allow scalable access without compromising security.
• Regularly review added users in the app and revoke access for former residents/visitors promptly.
• Enable notifications for access events and keep the Fluss+ app updated for the latest security patches.

If you run into any issues (e.g., QR scan errors or plan limits), please reach out using the contact details above.