FAQs
Bluetooth Troubleshooting Guide for Fluss+
If Bluetooth is not working or functioning properly, this guide will help you resolve the issue. Follow the steps for your operating system below. Important: Before following any of the steps below, make sure your Fluss+ device is powered on and that ...
Troubleshooting SMS verification pin issues for Fluss+
This article is a guide to resolving common SMS verification pin problems. Before you start Confirm that the phone number is correct on the Fluss+ login page. ✓ Check that the country code is in the correct format for the phone number. ✓ ...
How to claim a Fluss+
This guide will walk you through claiming your Fluss+ device. For a visual walkthrough, watch our setup video. Prerequisites Before you start, please ensure the following: Your mobile device has a stable internet connection The Fluss+ mobile app is ...
How to get an API key on Fluss plus
How to Access Your Fluss Plus API Key: A Step-by-Step Guide The Fluss Plus API key is a secure credential that enables you to make specific API calls, provided you have the necessary WiFi access configured for your account. This guide will walk you ...
Allow Permissions for Fluss Intercom
If you happen to deny permissions for the Fluss.me intercom website. You can refer to this guide to allow permissions for Camera and Microphone. Select your browser: Chrome 1. Select the three dots on the top right 2. Select the info button 3. Select ...
How to Add an Intercom in the Fluss+ App
How to Add an Intercom in the Fluss+ App This guide walks you through adding (claiming) a Fluss Intercom device in the Fluss+ app, configuring its basic settings like name and plan type (Home Use or Commercial Use), and then adding units with users. ...
How to set up Siri shortcuts for Fluss
How to Add Your Fluss Device to Siri Shortcuts This guide walks you through adding your Fluss-connected device (such as a garage door, gate, or electronic door) to Siri Shortcuts in the Fluss app. Once set up, you can trigger your device hands-free ...
How to Revoke Access
How to Revoke Access to Your Fluss Device This article explains how to revoke a user's access to one of your Fluss devices through the Fluss app. Note: Only certain users can revoke access. For more info click here: Access Types Step-by-Step Guide ...
How to find invited users
How to Find and View Invited Users on Your Fluss Device This guide shows you how to locate and review the list of users who have been invited to access your Fluss device(s) — including their invitation status (Active, Pending, or Expired). This is ...
How to Upgrade Subscription Plan for Fluss Original
How to Upgrade Your Fluss Original Subscription Plan This guide walks you through upgrading your Fluss Original device's subscription plan via the Fluss Admin Dashboard. Upgrading unlocks additional features such as extended history, advanced ...
How to transfer user(s) data to the new device Fluss+
How to Transfer User(s) Data to a New Device To transfer users from an old Fluss device to a new one, export the user list from the admin dashboard and import it on the new device. Step-by-Step Guide Log in to Fluss Admin Dashboard Visit ...
How to transfer your Fluss Original Plan/Subscription from a faulty device to a newly installed one
How to Transfer Your Fluss Original Plan/Subscription from a Faulty Device to a Newly Installed One This guide explains how to transfer your existing Fluss Original subscription/plan from a faulty or old device to a new one. This process requires ...
How long does it take for Access logs to appear after connecting
This article explains the synchronisation timing for Access Logs in the Fluss+ app after your phone reconnects to the internet. Logs record every entry/exit event and appear in the app/dashboard once synced. Sync Timing If you have stable internet ...
How does Tenant Access work
How Does Tenant Access Work on Fluss Plus This article explains Tenant Access in Fluss Plus — a powerful feature that grants trusted users (like tenants) permanent entry rights while allowing them to invite guests for short, controlled periods. ...
How to Transfer Ownership
How to Transfer Ownership This guide explains how to transfer ownership of a Fluss device (such as an intercom, gate, or access controller) to a new owner using the Fluss+ app. All device data, settings, users, and access permissions will transfer to ...
How to try out Fluss Device before purchasing
How to Try Out a Fluss Device Before Purchasing This article outlines easy ways to explore and experience the Fluss device (Fluss+ or original) before making a purchase. Whether you're considering it for home, office, estate, or Airbnb use, you can ...